Customer support teams are overwhelmed by routine inquiries
Deploy an intelligent agent capable of resolving 40%+ of repetitive support tickets instantly with direct CRM and order lookups.
Autonomous Agents · Private Data Isolation
Autonomous AI agents grounded in your private data—with strict human oversight.
We engineer production-grade AI agents, retrieval systems (RAG), and intelligent workflows connected directly to your business databases, CRM, and communication tools. Strict guardrails, automated evaluations, and zero prompt hallucination.
Private Data IsolationStrict Human-in-the-LoopZero Hallucination Guardrails
Engagement Fit
Where intelligent automation replaces repetitive human friction.
Move past generic chatbots. We build autonomous agents that execute real operational work with verifiable accuracy.
Internal policies, SOPs, and docs are impossible to search
Unify company documentation into an accurate, citeable RAG knowledge system with sub-second semantic retrieval.
Teams spend hours manually processing documents and invoices
Extract, validate, and route unstructured PDF, email, and receipt data directly into your database with automated validation.
Your SaaS platform needs native, revenue-generating AI features
Embed natural language search, intelligent summarization, and automated workflows directly into your core product.
Core Deliverables
Applied AI with strict business boundaries and measurable ROI.
Production systems designed to make decisions accurately, adhere to security standards, and escalate when uncertain.
Autonomous Tool-Calling Agents
Goal-oriented agents that query databases, invoke APIs, and perform multi-step actions autonomously with precision.
Key Outputs
- Multi-step reasoning with LangGraph & tool calling
- Stateful memory and conversational context recovery
- Permission-gated API actions with human confirmations
Enterprise Knowledge & Hybrid RAG
Connect LLMs to your private proprietary data without fine-tuning risks or third-party data leakage.
Key Outputs
- pgvector & Pinecone semantic search indexing
- Intelligent chunking with metadata filtering
- Strict citation provenance with verifiable sources
Automated Workflow Integrations
Automate end-to-end handoffs between Slack, WhatsApp, Zendesk, Salesforce, and custom backends.
Key Outputs
- WhatsApp Cloud API & Web chat embed SDKs
- Bi-directional CRM & database synchronization
- Dead-letter queues and automated failure retries
Guardrails, Evals & Human Escalation
Rigorous automated evaluation pipelines to ensure safety, regulatory compliance, and accuracy.
Key Outputs
- Automated prompt evaluation & regression test suites
- Confidence scoring with seamless human escalation
- PII redaction and privacy compliance auditing
Modern Architecture
Enterprise-Grade Applied AI Stack
Built on foundational LLMs, optimized vector databases, and resilient open-source agent frameworks.
Agent Frameworks
LangGraphLlamaIndexOpenAI Tool-CallingAnthropic Claude SDKDSPy
Vector & Search
pgvector (PostgreSQL)PineconeQdrantHybrid BM25 SearchCohere Rerank
Runtimes & Integrations
Python FastAPINode.jsWhatsApp Cloud APISlack Bolt SDKDocker
Evals & Observability
LangfuseDeepEvalOpenTelemetrySentryPostHog Analytics
Production Proof
BotPlus: In-house proof of autonomous AI agent engineering.
We don't just advise on AI—we built and scale BotPlus, handling real-time customer support and knowledge retrieval in production.
Proprietary Sister Venture · Built by Techtik Studios
BotPlus
Autonomous AI Support Agent Platform
A universal AI customer support agent embeddable into any website via JS CDN and API key, featuring a knowledge base portal, live catalog search, and real-time resolution.
+38% Deflection Rate
JavaScript SDKNext.jsPython FastAPIVector RAGCloudflare
Decision Maker FAQs
Frequently asked questions about enterprise AI agents.
Essential information on data privacy, accuracy guarantees, and system integration.
Will our proprietary business data be used to train public LLM models?
No, never. We exclusively utilize enterprise zero-data-retention APIs and self-hosted vector stores. Your sensitive proprietary documents and customer interactions are never used for model training.
How do you prevent hallucinations in high-stakes workflows?
We implement strict retrieval-augmented generation (RAG) with citation provenance, low-temperature prompt constraints, and confidence score thresholds that trigger human fallback.
How does the agent know when to hand off to a human?
Whenever customer sentiment drops, confidence falls below a set threshold, or a restricted action is requested, the system automatically transfers the full context to a human operator.
Can an AI agent connect to our internal databases and legacy ERP?
Yes. We engineer secure, read-only or permission-gated API bridges that allow agents to query live inventory, order statuses, and user profiles safely.
How We Work
Predictable delivery from day one to launch.
Every engagement runs in structured 2-week sprints with transparent deliverables, automated CI/CD staging reviews, and zero vendor lock-in.
01Week 1
Architecture & Discovery
We map data models, API contracts, security requirements, and technical architecture before writing code to prevent costly rewrites.
Key Deliverables
- Technical Architecture Blueprint
- API & Database Schema Spec
- Locked Sprint Scope & Roadmap
02Weeks 2–4
Two-Week Sprint Delivery
Senior engineers ship production-grade, type-safe code in focused 2-week iterations with weekly staging previews and automated test gates.
Key Deliverables
- Direct Slack with Senior Engineers
- Automated CI/CD Test Verification
- Weekly Live Staging Previews
03Week 4+
Production Launch & Handover
Zero-downtime deployment, live telemetry monitoring, complete source code handover, and ongoing support for continuous product growth.
Key Deliverables
- Zero-Downtime Cloud Deployment
- Live Telemetry & Alert Setup
- Production Cloud & CI/CD Handover
Client Reviews
“Techtik Studios did a great job on this project. The team was reliable, technically strong, and very easy to communicate with. They understood the requirements well and delivered quality work with Node.js and React. Any issues that came up were handled quickly and professionally. Overall it was a smooth collaboration and we would be happy to work with them again.”
“The engineering team structured our complex bulk catalog into an intuitive, ultra-fast ordering portal. They eliminated our inventory synchronization bottlenecks, handled every edge case, and delivered the entire system ahead of schedule. Working with them was seamless from start to finish.”
“Working with Techtik Studios gave our operations total transparency. They architected our custom menu builder, automated booking intake, and shipped a reliable platform our corporate clients rely on daily. Turnkey delivery with zero headaches.”
Partner With Techtik Studios
Ready to build software that scales your business?
Tell us about your system requirements, product goals, or team augmentation needs. We’ll review your brief and schedule an introductory 20-minute architecture discussion.
Production-Grade Quality
Direct Senior Engineer Access
Zero Vendor Lock-In · Strict NDA